Seller Policy

01 Platform Model

HeybroMart operates a closed membership mall. Products may be sold by the Company directly or by approved sellers / suppliers. Where a third-party seller is involved, the seller remains responsible for product authenticity, descriptions, inventory, and statutory seller obligations, unless otherwise stated.

02 Product Information

Sellers must provide accurate titles, images, prices, stock status, and mandatory disclosures. Misleading listings may be removed and seller access suspended.

03 Pricing & Membership Visibility

Member pricing is visible only to approved Members. Sellers must not circumvent Membership access controls or disclose confidential wholesale terms outside the Service.

04 Fulfillment

Orders must be fulfilled within stated lead times. Repeated delays, stock mismatches, or failed deliveries may result in delisting.

05 Customer Support

Sellers must respond promptly to Member inquiries and cooperate with return / refund handling under applicable policy and law.

06 Prohibited Conduct

• Counterfeit or illegal goods
• False advertising or review manipulation
• Off-platform fee diversion that harms Members or the Company
• Harassment of Members or staff

07 Company Rights

The Company may edit, suspend, or remove listings; withhold settlements for investigation; and terminate seller participation for policy breaches.

08 Contact

Seller inquiries: sypa2561@gmail.com