Subscription & Billing Policy

01 Subscription Fee

HeybroMart is a paid, members-only closed mall. Access to member pricing and purchasing requires an active Membership.

The subscription fee is a service charge for member pricing and shopping benefits. It is not a one-time join fee, donation, or payment related to recruiting other members.

The current fee displayed at registration is ₩9,900 (amount may change for future billing cycles).

Each confirmed payment covers a 30-day membership period (not a calendar month). Example: join on the 1st → renew after 30 days; join on the 5th → renew after 30 days.

02 Billing Cycle & Renewal

Membership is billed every 30 days for the then-current monthly subscription fee.

If you enable auto-billing (the default payment method after sign-up), you enter your card on the HeybroMart membership page. The card is sent to our payment partner (NICE TheBill) for immediate approval. We do not store your card number, expiry date, CVC, or date of birth on our servers. After a successful charge, Membership runs for 30 days and renews automatically in real time until you cancel.

• Billing period: 30 days from payment confirmation
• Auto-renewal continues until cancelled by the Member or terminated by the Company
• Fee changes for future cycles will be communicated on the Service where practicable
• Late or missing renewal payment may suspend member pricing until payment is verified

03 Payment Methods

Payment methods may include:

• Monthly auto-billing via NICE TheBill realtime card (the only payment method)

Instructions are shown after registration and on the Membership payment page. Member pricing unlocks after the subscription fee is confirmed.

04 Failed or Late Payment

If a renewal payment is not completed on time, the Company may:

• Suspend member pricing and purchasing
• Place the account in pending payment / pending approval status
• Terminate Membership after repeated non-payment

05 Cancellation

You may cancel monthly auto-billing at any time on the CMS page or by contacting Customer Service (email or inquiry form).

Cancellation stops future renewals. It does not automatically refund fees already paid for the current 30-day period, except as required by law or stated in the Return & Refund Policy / Membership Terms.

06 Refunds of Subscription Fees

Subscription fees are generally non-refundable once payment is confirmed, except for duplicate charges, clear billing errors, or where mandatory consumer law requires otherwise.

07 Taxes

Fees are stated in KRW unless otherwise noted. Applicable taxes may be included or added as required by law.

08 Contact

Billing questions: heybromart@gmail.com